Terms of Service
Last Updated: July 2026
Welcome to The Ride Hub UK (“we,” “us,” “our”). These Terms of Service govern your access to and use of our website and the purchase of products from our online store. By browsing our site or placing an order, you agree to be bound by these terms in full.
If you do not agree with any part of these terms, please refrain from using our website or services.
1. About Our Store
The Ride Hub UK operates as an online retailer specializing in electric bikes and cycles. Our platform allows customers to browse products, place orders, and receive customer support through our website.
2. Eligibility
By using our site, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or legal guardian.
3. Orders and Payment
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. Payments must be made in full at the time of checkout using the payment methods provided on our site.
4. Pricing
All prices listed are in the currency shown at checkout and are subject to change without prior notice. We make every effort to ensure pricing accuracy but are not liable for typographical or pricing errors.
5. Shipping and Delivery
Delivery timeframes provided on our site are estimates only and are not guaranteed. We are not responsible for delays caused by third-party couriers, customs, or circumstances beyond our control.
6. Returns and Refunds
Our return and refund process is outlined in our separate Refund Policy. Please review that policy for full details regarding eligibility, timeframes, and procedures.
7. Product Information
We aim to display accurate product descriptions, images, and specifications. However, slight variations may occur, and we do not guarantee that all details are error-free at all times.
8. Limitation of Liability
To the fullest extent permitted by law, The Ride Hub UK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products purchased through it.
9. Intellectual Property
All content on this website, including logos, images, and text, is the property of The Ride Hub UK and may not be reproduced without prior written consent.
10. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of our website following any changes constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact us at: [your-email@ridehubuk.com]